Αποδίδουμε την ασυναγώνιστη γνώση μας για την αεροπορική αγορά στα σχεδόν 40 χρόνια εμπειρίας που εξυπηρετούμε εκατοντάδες αεροπορικές εταιρείες και αεροδρόμια σε όλο τον κόσμο. Έχοντας κατανοήσει από πρώτο χέρι τις εξειδικευμένες ανάγκες των πελατών μας, σε συνδυασμό με την επιχειρησιακή τεχνογνωσία, αναπτύξαμε εξατομικευμένες λύσεις εκπαίδευσης που λειτουργούν τόσο στην πράξη όσο και στα χαρτιά. Αποδίδουμε την ασυναγώνιστη γνώση μας για την αεροπορική αγορά στα σχεδόν 40 χρόνια εμπειρίας που εξυπηρετούμε εκατοντάδες αεροπορικές εταιρείες και αεροδρόμια σε όλο τον κόσμο. Έχοντας κατανοήσει από πρώτο χέρι τις εξειδικευμένες ανάγκες των πελατών μας, σε συνδυασμό με την επιχειρησιακή τεχνογνωσία, αναπτύξαμε εξατομικευμένες λύσεις εκπαίδευσης που λειτουργούν τόσο στην πράξη όσο και στα χαρτιά. Contact Us ΠΡΟΗΓΜΕΝΕΣ ΤΕΧΝΟΛΟΓΙΕΣ E-LEARNING ΑΣΥΝΑΓΩΝΙΣΤΗ ΤΕΧΝΟΓΝΩΣΙΑ ΑΣΦΑΛΕΙΑΣ Εκπαίδευση Ασφάλειας Τροφοδίας Η ενότητα καλύπτει τους κανονισμούς και τις διαδικασίες ασφαλείας της TSA σχετικά με τους ελέγχους ασφαλείας που διεξάγονται από πράκτορες σε εγκαταστάσεις εστίασης. Εκπαίδευση Έρευνας και Προστασίας Αεροσκαφών Σχεδιασμένο ειδικά για προσωπικό ασφαλείας που ασχολείται με την προστασία και την έρευνα αεροσκαφών. Η ενότητα καλύπτει τους κινδύνους που σχετίζονται με ένα αεροσκάφος σταθμευμένο εντός της περιοχής ράμπας του αεροδρομίου, εξετάζει ποια είναι τα πιο σχετικά γεγονότα του παρελθόντος που σχετίζονται με αυτούς τους κινδύνους και ποιοι είναι οι κανονισμοί που εφαρμόζονται από την ΕΕ και την TSA για την αντιμετώπιση των κινδύνων. Η ενότητα περιλαμβάνει οδηγίες σχετικά με τον τρόπο εκτέλεσης αναζήτησης αεροσκάφους. GET IN TOUCH Επαφή Μιλήστε με την ομάδα eLearning για να μάθετε περισσότερα σχετικά με την εκπαίδευση Catering &; A/C Security

ICTS Europe’s Canadian subsidiary, ASP had the pleasure to secure a top NBA basketball team before their game in downtown Toronto. TopImgBut NBA basketball team secured by ASP’S K9 ASP provided specialist canine (K9) security services, a service it also provides to Maple Leaf Sports and Entertainment (MLSE), a sports and commercial real estate company based in Toronto, which manages the following professional sports teams: Toronto Maple Leafs, Toronto Raptors, Toronto Argos, Toronto FC as well as many special events/concerts, etc. The K9 services provided included, explosives sweeps of venue, players/artists' locker rooms, patrolling gates and sweeps of unattended bags/vehicles/items or suspicious items etc, throughout the duration of the sporting events / concerts. In addition, ASP is contracted by the airlines that fly the sports teams, to provide explosives detection services prior to leaving Canada. “It is a great honor to supply services to the MLSE. Our cooperation dates back to 2016. We are looking forward to continuing business collaboration in the future”, said Brad MacRae, Senior Operations Manager, K9 Unit, A.S.P. Security Services. RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News ICTS Europe’s Canadian subsidiary, ASP had the pleasure to secure a top NBA basketball team before their game in downtown Toronto. RT Row 5 RT Row 3 RT Row 1 RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News RT Row 5 Row 3 RT Row 1 NBA basketball team secured by ASP’S K9 A text message herew

ICTS Cyprus is proud to have been awarded an additional contract, this time for the provision of car park security services at Paphos Airport. TopImgBut ICTS in Cyprus is awarded new service by Hermes Airports Following 13 years of ongoing successful collaboration with Hermes Airport securing both Larnaca and Paphos Airports, ICTS Cyprus is proud to have been awarded an additional contract, this time for the provision of car park security services at Paphos Airport. The ICTS Team will manage traffic, and secure the parking facilities in accordance with Hermes’ access policy and public parking terms and conditions. The contract started successfully on 1 April 2023. The General Manager of ICTS Cyprus, Panagiotis Fistedis, commented: “I am delighted with this new contract. Over the years we have built a solid partnership with Hermes Airports, achieving 100% compliance and exceeding AvSec industry and EU regulatory security standards. Operational excellence and the dedication of our teams is what has enabled us to expand our business.” RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News ICTS Cyprus is proud to have been awarded an additional contract, this time for the provision of car park security services at Paphos Airport. RT Row 5 RT Row 3 RT Row 1 RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News RT Row 5 Row 3 RT Row 1 ICTS in Cyprus is awarded new service by Hermes Airports A text message herew

The demand for tighter security impacts the bottom line of airlines and airports across the globe; the need to save time, money and resources has never been more pressing. In response, ICTS Europe expanded its value proposition to also include customer service solutions, thereby helping our airline and airport clients maintain a competitive edge by increasing their operational efficiency and reducing costs. The demand for tighter security impacts the bottom line of airlines and airports across the globe; the need to save time, money and resources has never been more pressing. In response, ICTS Europe expanded its value proposition to also include customer service solutions, thereby helping our airline and airport clients maintain a competitive edge by increasing their operational efficiency and reducing costs. Contact Us ELEVATE YOUR PASSENGERS’ EXPERIENCE WITH CUSTOMER-CENTRIC SERVICE SOLUTIONS Keep your reputation intact Airport Customer Care The passenger experience is central to the smooth running and reputation of your airport. In keeping with this principle, ICTS Europe invest extensively in specialist training courses that equip staff with the skills to deliver an elevated level of customer care. We work closely with key airport stakeholders, attentively selecting the most appropriate staff profile, dress code and training packages to match operations. The following are examples of the services we offer at airports worldwide: Landside and Airside Escorting Central Search Greeting Boarding Card Verification Welcome, Reception & Concierge Check-in Agents Executive Lounge Call Centre PRM Services Valet Parking Lost & Found Cart Management Airline Customer Care Our ethos of service excellence is key to our long-lasting partnerships with our airline clients, some go back more than 35 years. From regional and charter airlines through to low-cost and flag carriers we offer an array of services including: Meet and Greet: ideal for passengers requesting to be escorted through the airport swiftly. We ensure that the passenger is accompanied through airport procedures, fast-tracked where possible and escorted to the plane. Persons with Reduced Mobility (PRM): ICTS Europe’s highly trained staff ensure that passengers experience a smooth journey. This service also covers unaccompanied minors, expectant mothers, and medical case passengers. Integrated Services: our Integrated Services solution provides the combination of security interviewing and passenger check-in handling. The practice not only streamlines the check-in process, but also reduces staff hours and thus costs to the airline. Spanning four decades of service dedication For over 40 years, ICTS Europe succeeded by deploying driven employees equipped with world-class training, delivering exceptional level of service. We adapt to excel for our clients and to advance with the ever-changing global landscape. Our team of service champions truly believe in our vision, and it is their drive, commitment and dedication that makes ICTS Europe the preferred partner of many airlines and airports. GET IN TOUCH Contact Us Speak to our aviation team to hear more about Customer Services

ICTS UK & Ireland’s Data Centre Security Team based at CyrusOne who won the Outsourced Security Team of the Year category at the 2022 Security & Fire Excellence Awards on 23 November. TopImgBut ICTS UK rewarded for security excellence – again! Congratulations to the ICTS UK & Ireland’s Data Centre Security Team based at CyrusOne who won the Outsourced Security Team of the Year category at the 2022 Security & Fire Excellence Awards on 23 November. We are grateful for the growing number of Data Centre clients who are placing their trust in ICTS and allowing us to make a difference to their businesses. In the past 3 years, ICTS UK has won 4 Security Excellence awards. “This is an outstanding achievement by our Team and one which the Company celebrates and is very proud of” said Andy Kynoch, Managing Director - ICTS UK & Ireland. RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News ICTS UK & Ireland’s Data Centre Security Team based at CyrusOne who won the Outsourced Security Team of the Year category at the 2022 Security & Fire Excellence Awards on 23 November. RT Row 5 RT Row 3 RT Row 1 RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News RT Row 5 Row 3 RT Row 1 ICTS UK rewarded for security excellence – again! A text message herew

ICTS UK has been presented with an International Safety Award for protecting its employees from the risk of injury and ill health at work during the 2022 calendar year. TopImgBut ICTS: Merit Winner at the International Safety Awards 2023 Now in their 65th year, the International Safety Awards recognise and celebrate organisations from around the world which have demonstrated to the satisfaction of the scheme’s independent judges their commitment to preventing workplace injuries and work-related ill health during the previous calendar year. The awards also acknowledge organisations that have shown commitment to wellbeing and mental health at work. Mike Robinson, Chief Executive of British Safety Council, congratulated ICTS UK on its success in winning an International Safety Award 2023 with a Merit: “The British Safety Council applauds ICTS on its achievement. The award is in recognition of its commitment and hard work to keep their employees and workplaces free of injury and ill health." “The vision of British Safety Council is that no-one should be injured or made ill through their work – anywhere in the world. Achieving this requires more than complying with legislation; it means people committed not only to health and safety but also more and more to workplace wellbeing and impelling others to follow suit.” “The health and safety of our teams and the environments in which we operate is of paramount importance and we are thrilled to have gained a ‘Merit’ for the second consecutive year” said Jayne Thorpe-Negbi, Executive Director HR and Compliance, ICTS UK & Ireland. RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News ICTS UK has been presented with an International Safety Award for protecting its employees from the risk of injury and ill health at work during the 2022 calendar year. RT Row 5 RT Row 3 RT Row 1 RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News RT Row 5 Row 3 RT Row 1 ICTS: Merit Winner at the International Safety Awards 2023 A text message herew

ICTS Cyprus, in collaboration with the Metropolis Mall, organised a 4-day event in which staff and the general public could donate blood. TopImgBut ICTS Cyprus organises blood donation event ICTS Cyprus, in collaboration with the Metropolis Mall, one of ICTS’ prime clients, organized a 4-day event in which staff and the general public could donate blood. The event took place at the Metropolis Mall in Larnaca. “More than 100 people donated blood over the course of 4 days, which was truly touching! We want to thank the Metropolis Mall, the medical staff and the volunteers who made the event the success that it was” said Panagiotis Fistedis, Managing Director of ICTS in the Mediterranean. The Head of Blood Center of the Ministry of Health, commented, “We want to express our gratitude, and a big thank you to ICTS Company and Metropolis Mall, for organizing the blood donation event. Thank you to all the blood donors who came and donated blood and thus gave life to a fellow human being.” RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News

ACTS Aviation Security’s COO, Sam Juchtman will present ‘Behaviour Detection in Action: real stories from the front line’ on day 3 of the Behavioural Analysis conference taking place between 28 and 30 March 2023 at Prague Airport. TopImgBut ACTS Aviation Security Expert Key Speaker at Behavioural Analysis Conference The conference is the only security practitioners’ conference in the world exploring the benefits of behavioural analysis by presenting the latest research into how hostile or criminal intent can be identified through the observation of behavioural indicators and the use of tactical risk analysis and non-racial profiling techniques. Sam Juchtman has decades of experience in the security industry and is looking forward to sharing his insight. For more information about the conference, click here. RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News

Air India restarted its direct Milan Malpensa to New Delhi Airport flight service on 1 February 2023. ICTS Italy is responsible for the provision of security services to the airline’s four weekly flights. TopImgBut Air India launches direct flight from Milan Malpensa “We are very pleased to welcome Air India back to Milan Malpensa after a break of approximately 3 years. It was a festive inauguration with dancing and music. We look forward to supporting the airline once again with the resumption of their European flight network”, said Anna Zambelli, Operation Manager Malpensa, ICTS Italy. RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News

Thursday 1 December 2022 marked the first day of operations with DHL at Rome Ciampino Airport, where our ICTS Italy Team is responsible for the provision of cargo X-Ray services. TopImgBut Expansion of security services to DHL in Italy “We are very happy with the beginning of this new operation in Rome which consolidates the business relationship between ICTS Italy and DHL”, said Monica Salomoni, Operations Manager, ICTS Italy. ICTS Italy first started working for DHL in September 2020 when DHL opened its new facility near Milan Malpensa Airport. Since then, our security services have grown in the Milan area and have now also expanded to include Rome. RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News

Εθελοντισμός της ICTS Hellas στην εκδήλωση Χριστουγεννιάτικου Παζαριού, που διοργάνωσε το SOS Children's Villages International TopImgBut Η ICTS Hellas εθελοντές στο Εορταστικό Bazaa Στις 2 Δεκεμβρίου 2022, η ICTS Hellas είχε τη χαρά να προσφερθεί εθελοντικά στην εκδήλωση Χριστουγεννιάτικου Παζαριού, που διοργάνωσε το SOS Children's Villages International, η μεγαλύτερη μη κυβερνητική οργάνωση στον κόσμο που επικεντρώνεται στην υποστήριξη παιδιών και νέων χωρίς γονική μέριμνα ή που κινδυνεύουν να την χάσουν. "Μαζί με τους συναδέλφους του ICTS, είχαμε τη χαρά να διαχειριστούμε ένα από τα περίπτερα που πουλούσαν διάφορα είδη όπως χριστουγεννιάτικα στολίδια, ρούχα, παιδικά παιχνίδια και παιχνίδια και πολλά άλλα. Το κέρδος από την πώληση χρησιμοποιήθηκε για την υποστήριξη του έργου του SOS Children’s Villages International. Ήταν μια πολύ ευχάριστη μέρα, που βελτιώθηκε από το γεγονός ότι μπορούσαμε να υποστηρίξουμε έναν τόσο υπέροχο σκοπό", δήλωσε ο Γιάννης Ντόσκας, Quality Assurance Manager & DPO, ICTS Hellas. RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News

With an increase in terrorist activities and drug smugglers there has been a growing need for airports to develop their security operations. Detection dogs are quite often brought in to help detect illegal substances such as drugs and explosives. TopImgBut Why the police force use detection dogs at airports. How do detection dogs detect the substance? Detection dogs are used at airports for a number of scenarios. They sniff passengers and hand luggage at security checkpoints and if someone reports a suspicious package or incident on a plane, bomb dogs sniff the aircraft, its passengers and its cargo hatch. When the dog finds a scent, it leads the handler toward the source and the universal sit signal tells the handler that it has found something. If you’ve ever watched a sniffer dog at an airport, you may have noticed that it works in silence, with neither a word nor a bark is exchanged between the dog and its handler. What substances can detection dogs find? It’s not surprising that detection dogs are used at airports due to their ability to detect the following substances within luggage and on the person: 1. Drugs – including weed, cocaine, opium and, heroin 2. Explosives/Bombs 3. Concealed weapons and firearms 4. Illegal animal-based products 5. Large amounts of cash No matter how much the traveller tries to conceal the substance, detection dogs are trained to detect illegal odours when they are tightly sealed or deeply hidden. They can identify individual scents even when the scents are combined or masked by other odours. Why use detection dogs for airport security? There is no denying that detection dogs cannot replace humans when it comes to airport security but what they can do is provide that extra security measure. Even though humans smell using most of the same equipment as dogs, there are differences. Dogs are better than us at sucking in odours. Their noses are longer and roomier than ours, so they can inhale more air per sniff. Detection dogs also have 20-40 times more odour receptors in their noses than we do. Airports are now starting to use detection dogs to speed up security waiting times. Detection dogs and their handlers have also been known to patrol airport security lines to reduce waiting times when going through security, without having to remove their shoes, empty their bags or experience the dreaded pat downs. How are detection dogs trained? Detection dogs learn the basics in between two and four months. Although they’ll undergo testing and retraining throughout their entire careers to make sure their skills remain sharp. Detection dogs are trained to learn a sequence, they would sniff the area, find the substance, sit and get a toy for good behaviour and this would be carried out in the same surroundings as to where they would work. Dog handlers would train alongside the sniffer dogs, learning to watch and lead their canines. Detection dogs are extremely versatile Detection dogs are not only used to sniff out drugs and explosives but can also be used for a number of other operations. The UK Telegraph reported that KLM hired a sniffer dog named Sherlock to help reunite passengers with their lost mobiles and valuables. Items such as mobiles, headphones and toys were attached to the dogs back who then tears through Amsterdam Schiphol Airport in search of their rightful owners. “It’s a lot of fun. Personally, I think he’s a real asset to the company ,” says Chantal Kremer, of the airline’s ground services department. “He can really do something no-one else can.” RELATED ITEMS Browse related items Previous Next or view all news, articles and blog items All News